Terms of Service

Build MAIT is a job-management tool that helps tradespeople and builders record site activity, timesheets, safety records, variations, delays, meetings, quotes, invoices and reports, including AI-assisted features. The Service is a record-keeping and productivity tool only. We may add, change, suspend or remove features at any time.

You must be at least 18 and authorised to act on behalf of your business. You must provide accurate information and keep your login credentials secure. You are responsible for all activity under your account and for your team members' use of the Service, including the access levels you assign to them.

Paid plans are billed in advance on a recurring basis (monthly or annually) through our third-party payment processor, and renew automatically until cancelled. Prices are shown and charged in the currency displayed at checkout and, unless stated otherwise, are exclusive of GST and any applicable taxes, which we may add.

• You can cancel at any time; access continues until the end of the current paid period and is not renewed after that.
• Fees already paid are non-refundable except where required by law. Partial periods are not refunded or pro-rated.
• If a payment fails, we may retry, downgrade, suspend or restrict your account until payment is made.
• We may change pricing or plan features with at least 30 days' notice, effective from your next renewal.
• Free trials do not require a payment card and do not convert automatically. When a trial ends, the account becomes view-only until you choose a paid plan and provide payment details.

You agree not to, and not to permit anyone to:

• copy, reproduce, modify, distribute, sell or sublicense any part of the Service;
• reverse-engineer, decompile, scrape, or attempt to derive the source code or underlying structure of the Service;
• access the Service to build or assist a competing product;
• use the Service unlawfully, infringe others' rights, or upload malicious code;
• circumvent security, rate limits, or usage restrictions.

The Service, including all software, source code, design, text, graphics, logos, the "Build MAIT" name and all related intellectual property, is owned by us and is protected by copyright, trademark and other laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your internal business purposes only. No other rights are granted, and all rights not expressly granted are reserved.

You retain ownership of the data and content you submit ("Your Content"). You grant us a licence to host, process and display Your Content solely to provide, secure and improve the Service. You are responsible for the accuracy and legality of Your Content and for having the rights and any necessary consents to submit it — including the personal information of your staff, clients and subcontractors. Our handling of personal information is described in our Privacy Policy.

Some features use third-party AI models to transcribe, organise and draft content from your input (for example logs, meeting minutes, reports and safety records). AI output is generated automatically, may be incomplete or incorrect, and must be reviewed and edited by you before you rely on or send it. You are solely responsible for verifying all AI-generated content. AI output is not advice and we are not liable for any reliance on it.

AI-assisted features are subject to reasonable usage, file-size, recording-duration and rate limits to protect service availability, control misuse and manage third-party processing costs. We may temporarily restrict an AI-assisted feature when a limit is reached. Material plan limits will be disclosed before purchase, and manual entry remains available when an AI-assisted feature is temporarily restricted.

The Service helps you create and store records and documents — including payment claims, extension-of-time claims, variations, safety records, timesheets and invoices — but it is a tool only and does not provide legal, accounting, tax, health-and-safety, employment or other professional advice. Templates and outputs do not guarantee compliance with any law, contract or standard, including in New Zealand the Construction Contracts Act 2002, the Health and Safety at Work Act 2015, and tax and employment legislation, and in Australia the relevant State or Territory Security of Payment legislation, the Work Health and Safety Act (or equivalent), and Australian tax and employment legislation. You are responsible for your own compliance and should obtain your own professional advice where needed.

The Service lets you send reports, invoices, quotes and share links to your own clients, subcontractors and other recipients. You are responsible for what you send and to whom, and for the accuracy of those documents. We are not a party to any contract between you and your clients or subcontractors, and we are not responsible for your construction, payment or employment arrangements.

We aim to keep the Service available but do not guarantee any particular uptime, and the Service may be unavailable during maintenance, updates or due to events beyond our control. Features marked as beta, trial or preview are provided as-is and may change or be removed.

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, secure or error-free, or that any AI output, report, record or document will be accurate, complete, or fit for any particular purpose, including legal or compliance purposes.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, data, goodwill or anticipated savings, however arising. Our total aggregate liability for all claims connected with the Service is limited to the fees you paid for the Service in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot lawfully be excluded.

You agree to indemnify and hold us harmless from any claims, losses, liabilities and costs (including reasonable legal fees) arising from Your Content, your use of the Service, your breach of these Terms, or your breach of any law or third-party rights.

You acquire the Service for the purposes of a business.

• New Zealand: to the extent permitted by law, the guarantees and remedies under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 do not apply, and you agree it is fair and reasonable to contract out of them.
• Australia: certain consumer guarantees under the Australian Consumer Law cannot be excluded. Where they apply but the Service is not of a kind ordinarily acquired for personal, domestic or household use, our liability for failing to comply with a guarantee is limited, to the extent permitted, to re-supplying the Service or paying the cost of having it re-supplied.

Where any guarantee cannot lawfully be excluded or limited, it continues to apply.

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or to protect the Service or other users. On termination your right to use the Service ends. You may request an export of Your Content within a reasonable period, after which it may be deleted in line with our Privacy Policy.

We are not liable for any failure or delay caused by events beyond our reasonable control, including outages of hosting, AI or other third-party providers, internet failures, natural events, or government action.

These Terms are governed by the laws of New Zealand, and the New Zealand courts have non-exclusive jurisdiction. If you use the Service in Australia, this does not deprive you of the protection of any consumer guarantees or other rights under Australian law that cannot lawfully be excluded (see section 14). Before starting court proceedings, the parties will first try in good faith to resolve any dispute by negotiation and, if that fails, by mediation — except that either party may seek urgent interim relief from a court at any time.

We may assign these Terms; you may not assign them without our consent. These Terms are the entire agreement between us about the Service and supersede any prior arrangements. If any provision is found unenforceable, the rest continues in effect. Our failure to enforce a provision is not a waiver. We may give notices through the Service or by email.

We may update these Terms from time to time; material changes will be notified through the Service or by email. Continued use after changes means you accept them. Questions: info@themait.net.